Samuel S. RobertsJPAR® - Dallas/Fort Worth

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As a Former Air Traffic Controller, we were taught to listen making sure you thoroughly understand what a pilot or another controller was saying on the airwaves before responding. In light of this, I have developed great listening skills that fuel my success as an Appliance Expert with SEARS HOLDING COMPANY. At the time , I joined Sears as a trainer, and I came to the realization that I was suppose to show associates how to improve their behavior. It was Listening Skills that was the most valuable trait. After my position expired because of digital training techniques, I decided to become a sale associate to the dismay of my Bosses. However, I realize it was the best decision I made and I become a member of the "MILLION DOLLAR CLUB" for nine years in a role. Listening and taking care of the customer was the key to my successful sales career.It is that same reason why I chose Real Estate. Listening and taking care of people first, before My commissions.

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